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Mark Suster on his Life as a CEO and VC (and psychologist!)

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The funny thing about a startup is that if you keep it together for several years life happens along the way. We went through marriages, divorces, babies, deaths of close family members and even deeper issues like alcoholism. Along the way it was my job to play the role of sympathetic counsel, mediator or bad guy depending on the situation.It is such an under-discussed issue as we spend our time in startups mostly talking about products, marketing and fund raising. And business schools seem to also over emphasize the quantitative skills over the human ones. I guess the latter is harder to teach but I believe a bigger driver of success.If you want to attract world class talent you have to be inspirational, persuasive and persistent they best people always have other offers. If you want to retain the best talent you have to be able to devolve power, coach people for performance, resolve conflicts, find ways to create growth opportunities, balance carrot / stick motivational techniques, etc.

via My Life as a CEO and VC: Chief Psychologist | Both Sides of the Table.

Written by John Gannon

September 9, 2010 at 8:07 am

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