The compelling part of Spicework’s software is that it includes a social network for IT pros that they use to help each other out that includes a crowdsourcing troubleshooting platform. Its product roadmap is visible to all members, who can vote on which features they want to see next. The application features a network map that visually shows every computer and network device on a company’s IT network, along with their relationships and bandwidth consumption.
It’s good to see Spiceworks raising a new round of capital. I have been following them since my VC days, and now looking at them as a great example of how to succeed with a ‘low touch’ enterprise software model.