Advertisements

Yet Another (ex-)VC Blog

Cloud computing, startups, and venture capital

Planning for unplanned downtime

leave a comment »


Image representing Twitter as depicted in Crun...
Image via CrunchBase

Via D7: The Twitter guys speak | Beyond Binary – CNET News:

7:37 p.m. PT: They open it up for questions. Venture capitalist Roger McNamee offers a couple of comments. “Don’t ever do another planned maintenance in the middle of the day on a week day.”

I remember the day Roger McNamee is talking about, when Twitter posted on the homepage that there would be some ‘planned downtime’ in the middle of the day.

In datacenter operations language, ‘Planned downtime’ in the middle of the day is really  unplanned downtime.

I’m not privy to what went on that day at Twitter, but my guess as an ex-datacenter guy is that there was some production issue affecting some number of users which a) would have got worse over time or b) was not yet an issue, but would have become an issue had they not taken down the site at that time.

From a PR perspective and from a tech perspective (assuming my assumption from the previous paragraph was correct), Twitter did the right thing.  I can certainly appreciate a high growth site like Twitter having some growing pains (having been through that myself at multiple high traffic internet properties) and this was probably the best way to handle it.

Reblog this post [with Zemanta]
Advertisements

Written by John Gannon

May 27, 2009 at 10:09 am

Posted in Uncategorized

Tagged with

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: