Director, Head D10X Coach, Citi Ventures

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
Citi’s Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.
Position Summary
Citi Ventures’ mission is to drive discovery-powered growth for Citi in partnership with the business units.  We strive to deliver impact for Citi’s business units through our strategic programs and platforms and by identifying the most promising new technologies and business models.

Citi Ventures is headquartered in California with offices in New York and London.


The Discover 10X program drives the incubation of new businesses through an intensive system and methodology designed to generate new growth and value for Citi.   The system incorporates the principles of corporate innovation, Lean Startup Methodology, Design Thinking and Agile, including a disciplined Venture Capital-style portfolio management model in order to launch New-to-Citi and New-to-World businesses, products and services.
The Head D10X Coach will manage a large team of NY-based Entrepreneurs in Residence (EIR) – 10 FTEs (mix of contractors and permanent employees) up to and including Director level. Additionally, the individual will lead program design, management and execution from the coaching side. This will include setting the strategy for the global coaching team (additional resources in London). Over time, the role will encompass the build out of a London-based EIR team.
Primary Responsibilities:
  • Test, codify, iterate and scale the Discover 10X coaching system – strategy, purpose, methodology, processes, tools, and outcomes.
  • Manage the global coaching program end to end including expense / P&L management, operations and talent. Create an initial onboarding process, curriculum and tools to support ongoing hiring needs.
  • Execute, manage and improve upon the existing Coach performance  and talent evaluation process.
  • Lead the organization of events supporting Coaching engagement with the broader D10X and CV team, including all aspects of event planning and management, vendor engagement, facilities planning.
  • Instill a metrics driven approach to the coaching practice including establishing objectives and key responsibilities along with associated measurements.
  • Ad hoc special projects supporting the heads of D10x and Citi Ventures leadership.
Required Experience: 
  • Undergraduate degree required, advanced degree preferred.
  • 15-20+ years work experience.
  • Ecosystem knowledge and connectivity including incubators, accelerators, VCs and startups.
  • Experience mentoring start-ups.
  • Start-up experience in a leadership role.
  • Lean startup fluency and digital product expertise.
Key Competencies:
  • Building and managing a high performing team.
  • Ambidextrous leadership – operator and creator.
  • Comfort with ambiguity. Demonstrates optimism and agility in adjusting in the face of new and emerging opportunities and challenges.
  • Self-starter. Able to instill a sense of urgency in others as needed.
  • Experience in scaling and productizing new businesses or products.
  • Ability to develop relationships and credibility with senior stakeholders.
  • Creates followership – from direct reports, adjacent teams, colleagues and partners.
  • Gravitas and vision.
  • Existing financial services knowledge. Ideally across consumer and wholesale banking.
  • Ability to frame ambiguous, unstructured information in a logical and structured manner.
  • Excellent verbal and written communication, collaboration and influencing skills.
  • Excellent analytical and problem solving skills.

If interested, please click here.

to be alerted